If you cut through all the hype about Web 2.0 tools, you’ll find government managers and elected officials who use the technology to communicate, share information and network. Web 2.0 technologies for social networking and online collaboration let people connect quickly and with a larger audience than was ever available before.
If they’re looking for information about an obscure contract vehicle, they can post a message on a messaging service such as Twitter and see if someone can help them learn about it. Or if they run across a particularly useful piece of information on a community-created Web page, they can give it a high rating so others can find it easily in the future.
Here is a sampling of how Web 2.0 has changed the way some government managers take care of business.
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